Popular Canadian fast-food chain Harvey’s installed a new walk-up window for an existing location in Toronto, Ontario. The 509 St. Claire Avenue West location now has a Horton Automatics walk-up window for take-out orders and late-night ordering when the building is closed.
“We are looking to increase our day traffic and rather than expanding our dining room, we decided this walk-up window would help increase foot traffic to the building,” says Peter Armanious, Harvey’s franchise owner. “It also gives us the added capability of late-night sales while having the dining room closed.”
This particular Harvey’s location is on a high traffic, city street, a drive-thru window isn’t a feasible option. The Walk-Up window is the perfect solution for ‘to-go’ orders as well as late-night orders when the location is closed.
“We are seeing more and more locations install drive-thru or walk-up windows. Initially we saw this as a response to COVID but now we feel businesses are recognizing a true growth in sales and added benefits to having a transactional window,” says Armanious. “It gives people the added convenience of ordering without even having to come into the store. In today’s world, with all the additional costs in building and food- it is imperative to grow sales and guest counts. This window will help us do this.”
