From building automation systems to computer-aided facility management to the internet of things, throughout the history of the industry, technology has always been the biggest disrupter. Looking into the future, this trend will only continue.
Smart buildings are already generating and using building data to automate tasks and improve building efficiency. Smart technology and its data will only become a more powerful tool for facility managers in the future.
However, capturing building data is useless unless facility managers analyze the information to create efficiencies. This is where artificial intelligence will assist facility managers the most, and help revolutionize the industry.
AI is always learning from its data points. In the future, facility managers will be able to utilize artificial intelligence to create a more thoughtful, personalized experience for building occupants.
Participants in the video include the associate vice president facilities planning and operations for Kent State University; president of building solutions North America for Johnson Controls, deputy director of facilities management and services programs for GSA/PBS/NCR, and the host of the Service Evolution Podcast.
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