JLL announced the creation of an app that incorporates artificial intelligence (AI) into facility management.
JLL’s Serve app helps facility managers improve productivity, assists with code compliance and helps provide more information to help with decision-making at the workplace to improve buildings and critical facilities.
The app integrates data from connected and non-connected assets in a user-friendly format for managers, technicians and business specialists to improve efficiency in their departments.
Serve incorporates technology from Sclera and combines with JLL’s broader technology ecosystem – including Corrigo, JLL’s proprietary smart building and enterprise data platforms Azara and more to aggregate and process disparate data sources. The data is then analyzed by JLL’s AI engine and in-house analytics.
“JLL Serve digitally transforms facilities management resulting in high-quality data, actionable insights and optimized workflows that positively and dynamically impact the way real estate assets are managed,” says Robbie Hobbs, chief product officer, Work Dynamics Technology, JLL. “By leveraging Sclera’s technology, Serve enhances operational excellence, compliance, cost savings and employee experience. The world of work is always changing, and the capabilities that Sclera provides help leading organizations adapt to achieve their desired outcomes.”
The integration of Sclera’s technology into JLL’s technology platform supports the creation of a unified and comprehensive dataset of the entire portfolio of facilities being served. The dataset provides a centralized view of asset activity and a holistic understanding of facilities and asset performance, maintenance needs and compliance requirements to allow for a comprehensive, integrated plan to optimize FM services.
