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Cleaning Management Institute - Resource for Facility Managers

CLEANING MANAGEMENT INSTITUTE

National Trade Publications, Inc. 
Call (518) 783-1281, extension 3138, for details on registration, ordering and payment options.

Training and Certification Programs are available as follows:

  • Custodial Training Programs
  • Bloodborne Pathogens Video I
  • Bloodborne Pathogens Video II
  • Bloodborne Pathogens Video set
  • Custodial Technician Handbook Level I
  • Custodial Technician Handbook Level II
  • Custodial Technician Test I
  • Custodial Technician Test II
  • Custodial Technician Trainer Manual - Level I
  • Custodial Technician Trainer Manual - Level II
  • Executive Briefing: How to Set Up A Custodial Training Program
  • Home Study Course for Custodial Maintenance Supervision

Course Descriptions

Bloodborne Pathogens Video I;ITEM #PL724 Bloodborne Pathogens Video II; ITEM #PL725: Bloodborne Pathogens Video set; ITEM #PL727
For commercial facilities and light industry. Walks you through the compliance process and helps you meet government standards and protect employees. Presents information on exposure control, emergency procedures and selection and use of personal protective equipment. About 14 minutes each. For a complete bloodborne pathogens orientation, purchase the set and save. Also available in Spanish.

Custodial Technician Handbook Level I; ITEM #606
Also available: Trainer Manual for instructors and testing services. For formal training programs or individual use. Covers basic cleaning procedures for all types of facilities. Topics include: cleaning procedures, equipment and supplies for above floor and hard floor surfaces, carpets and restrooms; cleaning chemicals; types of soil and removal; hazardous waste handling; plus much more. Over 300 photos, charts and drawings. Glossary of 100 terms.

Custodial Technician Handbook Level II, ITEM #607
Also available: Trainer Manual for instructors and testing services For formal training programs or individual use. 200 pages of in-depth information on floor and carpet cleaning procedures in custodial/housekeeping operations. Covers techniques, equipment, supplies, floor finishes, government regulations, stain removal. Reviews cleaning chemicals and types of soil. Includes photos, charts and drawings. Level I is not a prerequisite to Level II.

Custodial Technician Test I ITEM #717
Also available: Trainer Manual for instructors and Handbook for students. This testing measures knowledge of basic cleaning procedures. Those passing the test receive 2.5 continuing education units (CEU's) and a CMI certificate.

Custodial Technician Test II, ITEM #718
Also available: Trainer Manual for instructors and Handbook for students. This testing measures knowledge of advanced floor and carpet cleaning methods. Those passing the test receive 2.5 continuing education units (CEU's) and a CMI certificate.

Custodial Technician Trainer Manual - Level I, ITEM #610
Also available: Handbook for students and testing services

Custodial Technician Trainer Manual - Level II, ITEM #611
Also available: Handbook for students and testing services.The most thorough training materials available to teach professional cleaners. Trainer Manuals I and II provide instructors with everything they need to teach the Custodial Technician Training Program in an in-house training program, community college or vocational program. The Trainer Manuals, used in conjunction with the Handbooks, include visual aids, chapter reviews, vocabulary, discussion questions, curriculum guidelines, midterm and pre- test. Complimentary with the purchase of each Trainer Manual is a copy of the corresponding Handbook. Your first-time order of either Trainer Manual entitles you to a free, one- year CMI membership, valid for new members only.

Executive Briefing: How to Set Up A Custodial Training Program, ITEM #726
This 20-page report tells you how to: structure your program, convince upper management of the value and benefits of formal training, train new employees and retrain existing ones, increase the effectiveness of your program and more.

Home Study Course for Custodial Maintenance Supervision, ITEM #700
Comprehensive, three-part training program teaches the skills needed to be a successful custodial supervisor. Sections cover: How to Develop Supervisor Skills, Basic Tools and Techniques the Supervisor Must Know and How to Apply Supervisory Principles. Teaches the processes and procedures that will optimize efficiency and productivity. Tuition is tax-deductible. Those passing the course's testing receive six continuing education units (CEU's) and a CMI certificate.

Sales Training Programs

  • Bidding & Estimating
  • Executive Briefing: How to Set Up A Custodial Training Program
  • Sales Training System
  • Selling Janitorial Services by Ian Greig
  • The Viable Alternate Approach to Contract Cleaning Sales 

Bidding & Estimating, ITEM #PL1300
This complete manual and six audio cassette package will prepare you to bid and price any facility. Covers workloading, building measurement, pricing and specifications. Our budget program will enable both you and your client to confidently price a job.

Executive Briefing: How to Set Up A Custodial Training Program, ITEM #726
This 20-page report tells you how to: structure your program, convince upper management of the value and benefits of formal training, train new employees and retrain existing ones, increase the effectiveness of your program and more.

Sales Training System, ITEM #PL1100
This two manual, six audio cassette program can help new sales representatives cut their learning curve, and give experienced reps an added edge to compete in today's market. Designed specifically for the cleaning industry, this program will pay for itself over and over again by helping you improve your closing ratios.

Selling Janitorial Services, ITEM #PL1200
Improve your sales close ratio by investing in these six audio tapes. This program will teach the contract cleaning sales representative what to talk about when selling service. This program will show you how to perform a survey for a prospect, and turn this survey into a service sales proposal that will keep them coming back for more.

The Viable Alternate Approach to Contract Cleaning Sales, ITEM #PL1400
Are you just one of many on a list of bidders? This video and easy- to-use spiral booklet will illustrate a unique sales approach, specifically designed for selling contract cleaning, that helps you create interest and stand out from the crowd.

Supervisory Training Programs

  • Custodial Technician Handbook Level I
  • Custodial Technician Handbook Level II
  • Custodial Technician Test Level I
  • Custodial Technician Test Level II
  • Custodial Technician Trainer Manual Level I
  • Executive Briefing: How to Set Up A Custodial Training Program
  • Home Study Course for Custodial Maintenance Supervision

Custodial Technician Handbook Level I, ITEM #606
Also available: Trainer Manual for instructors and testing services. For formal training programs or individual use. Covers basic cleaning procedures for all types of facilities. Topics include: cleaning procedures, equipment and supplies for above floor and hard floor surfaces, carpets and restrooms; cleaning chemicals; types of soil and removal; hazardous waste handling; plus much more. Over 300 photos, charts and drawings. Glossary of 100 terms.

Custodial Technician Handbook Level II, ITEM #607
Also available: Trainer Manual for instructors and testing services. For formal training programs or individual use. 200 pages of in-depth information on floor and carpet cleaning procedures in custodial/housekeeping operations. Covers techniques, equipment, supplies, floor finishes, government regulations, stain removal. Reviews cleaning chemicals and types of soil. Includes photos, charts and drawings. Level I is not a prerequisite to Level II.

Custodial Technician Test Level I, ITEM #717
Also available: Trainer Manual for instructors and testing services). This testing measures knowledge of basic cleaning procedures. Those passing the test receive 2.5 continuing education units (CEU's) and a CMI certificate.

Custodial Technician Test Level II, ITEM #718
Also available: Trainer Manual for instructors and testing services.This testing measures knowledge of advanced floor and carpet cleaning methods. Those passing the test receive 2.5 continuing education units (CEU's) and a CMI certificate.

Custodial Technician Trainer Manual Level I, ITEM #610
Also available: Handbook for students and testing services

Custodial Technician Trainer Manual Level II, ITEM #611
Also available: Handbook for students and testing services. The most thorough training materials available to teach professional cleaners. Trainer Manuals I and II provide instructors with everything they need to teach the Custodial Technician Training Program in an in-house training program, community college or vocational program. The Trainer Manuals, used in conjunction with the Handbooks, include visual aids, chapter reviews, vocabulary, discussion questions, curriculum guidelines, midterm and pre- test. Complimentary with the purchase of each Trainer Manual is a copy of the corresponding Handbook. Your first-time order of either Trainer Manual entitles you to a free, one- year CMI membership, valid for new members only.

Executive Briefing: How to Set Up A Custodial Training Program, ITEM #726
This 20-page report tells you how to: structure your program, convince upper management of the value and benefits of formal training, train new employees and retrain existing ones, increase the effectiveness of your program and more.

Home Study Course for Custodial Maintenance Supervision, ITEM #700

Comprehensive, three-part training program teaches the skills needed to be a successful custodial supervisor. Sections cover: How to Develop Supervisor Skills, Basic Tools and Techniques the Supervisor Must Know and How to Apply Supervisory Principles. Teaches the processes and procedures that will optimize efficiency and productivity. Tuition is tax-deductible. Those passing the course's testing receive six continuing education units (CEU's) and a CMI certificate.