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Report: Americans Struggle Using Dirty Public Restrooms

Study shines spotlight on perils of facilities not keeping restrooms clean   April 4, 2024


By Dave Lubach, Executive Editor


Reactions to the cleanliness of public restrooms often go like this in institutional and commercial facilities – if they’re clean, crickets. But if they’re dirty and make occupants uncomfortable, facility managers are going to hear about it. 

A recent survey from restroom supplier Tork revealed that restroom discomfort in public settings is real among users. Research conducted by the company shows that: 

  • Almost 1 in 3 Americans face barriers to washing their hands in public restrooms. 
  • Around 1 in 5 Americans experience difficulties using soap or hand towel dispensers due to an injury, health condition, physical capability or as a parent with a child. 
  • 1 in 7 Americans cited loud noises as a source of difficulty, either personally or when assisting a child using public restrooms. 
  • More than 1 of 3 Americans cite lack of cleanliness as a barrier to using workplace or public restrooms. 

Related Content: Cleaner Public Restrooms Needed

“Many people around the world experience barriers, discomfort, or anxiety when they try to properly wash and dry their hands in a public or workplace restroom,” says Ron Clemmer, secretariat director of the Global Handwashing Partnership. “We know that hand washing is critical for reducing the spread of disease and having the integrity of good hygiene, but it isn’t easily accessible for everyone.” 

Dave Lubach is the executive editor of the facilities market. 

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