Pandemic Look Back: Facility Manager Reflects on COVID-19

While the COVID-19 pandemic is considered long over in the minds of many, the repercussions from that period – lessons learned, adopted best practices, reviews of what went right and what went wrong – remain today. 

As the director of facilities at a prominent medical complex in Dallas, Steve Smith worked through the pandemic and has some vivid and honest recollections from time. Smith, the director of facilities at Clements University Hospital at UT Southwestern Medical Complex, talked at length about the pandemic during a recent interview for a Building Operating Management cover story for August.  

Here’s what you’ll learn from this video: 

• 1:24: How the hospital dealt with remote operations. 
• 2:13: Innovations Smith tried to combat COVID. 
• 3:58: Best practices that came out of the pandemic. 
• 5:12: Infection awareness improves 

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