In today’s ever-changing environment, striving for operational excellence is no longer an option for facility managers – it is an imperative. This webcast outlines how operational excellence is defined, how your key performance measures need to align with your organization’s strategy and objectives, and how to integrate workflow processes and information exchanges across functional areas within facilities management.
You will come away with how this is a continuous improvement process that incorporates capability maturity models. After watching, you will be able to evaluate your own maturity level within the key areas driving operational excellence and develop your roadmap toward success.
Trade Press Media Group is authorized by IACET to offer 0.1 CEUs for this program.