Facility staffs all across the country are struggling to find applicants to join their teams. That's why is crucial departments keep the frontline workers they already have.
In this Ask the Expert Session, Dave Thompson, director of Education for the Academy of Cleaning Excellence, discusses best practices for motivating and recognizing efforts of frontline technicians and janitors.
Most employees want raises and will leave for more money elsewhere. However, even though offering raises is appreciated, it's not a long-term fix to improving morale and employees will often leave anyway. Facility departments need to find other solutions.
Thompson encourages facility managers to focus on employees' needs. Watch today.