Emotional Intelligence is a relatively new concept which was developed and gained traction over the past two decades. Brian Joyce, Senior Vice President of Operations for CORT Business Services, a Berkshire Hathaway company, walks through how EQ can help you both personally and professionally within facility management by building better relationships with contractors, employees, clients and the C-Suite, hiring more effectively and increasing profits and productivity in your facilities.
You’ll be offered statistical proof of concept from many studies on the topic, as well as tactics and strategies to lean on as you continue to develop your EQ beyond the session.
