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What to Do When OSHA Inspects You

Learn how to best prepare for an OSHA visit and effectively respond to an inquiry in this video from NFMT Remix

inspector at construction site


This presentation from NFMT Remix covers the main types of OSHA inspections, from imminent danger situations to worker complaints, severe injuries, referrals, targeted inspections, and follow-ups. OSHA inspectors do not typically notify companies before arriving, except in unique cases. Inspectors aim to ensure compliance with safety regulations, and employers may request an inspection warrant upon their arrival, though managers should first weigh the benefits and drawbacks of doing so.

Preparation is critical for handling OSHA inspections effectively. In his seminar, Rusti Dyals, national director for EHS ESFM, emphasizes having a written plan in place, including specifics on who will verify inspectors’ credentials, the designated entry points, and how the inspection will proceed. Inspectors begin with an opening conference to explain their purpose and the inspection scope, and they conduct a closing conference to discuss initial findings and potential actions. OSHA may review safety records, interview employees, and inspect the work environment for hazards, behaviors, and overall safety practices. Employers can accompany the inspector to provide explanations and show commitment to safety.

During the inspection, transparency and honesty are vital, yet strategic discretion in responses are recommended. Provide only requested information to avoid expanding the inspection’s scope unintentionally. A cooperative, respectful attitude fosters a positive atmosphere and smooth process, even if an inspector points out deficiencies. Should violations be found, immediate corrective actions demonstrate a commitment to safety, which can favorably influence the inspector's assessment.

Post-inspection, OSHA’s compliance officer reviews findings to determine whether they merit citations or penalties. Violations are categorized based on severity: willful (deliberate), serious (risk of severe injury), other-than-serious, de minimis (minor), failure-to-abate, and repeat. Each category carries varying penalties, with willful and repeat violations potentially costing employers up to $161,000. Employers can appeal findings through an informal conference with the OSHA area director, presenting evidence to dispute or reduce citations and penalties.

Facility managers should take a proactive approach to workplace safety, including engaging with OSHA’s Consultation Services. These services, often underutilized, can assist companies in identifying potential hazards without the threat of citations. Additionally, companies can research OSHA records through the OSHA Establishment Search to understand their previous inspection history and ensure ongoing compliance.

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