Supervision is the first line of management in every organization. Supervisors are charged with motivating members of the team to work together to accomplish the organization's goals and objectives? So why isn't this happening in facility management?

A survey of more than 100 facility management supervisors recently showed that less than 5 percent of a day is actively supervising team members. Very few organizations formally train new supervisors or managers. A large percentage struggle with delegating or assigning work, determining what truly motivates employees, and how to handle discipline consistently and equally.

This session from Andy Gager, CEO, AMG International Consulting, discusses the pitfalls, mistakes, and difficulties of managers and supervisors whether new to the role or seasoned veteran. Gager covers tips and hints how to motivate, delegate, coach, and discipline consistently and evenly.