When it comes to cybersecurity, one the most telling indicators is lack of understanding of what the end user thinks they have and how it is configured. There is typically an extreme knowledge gap. Almost 100 percent of the time the end user perception of how things are is not really the case. Devices that they thought were not exposed are found to be exposed. Configurations are such that they are in a most vulnerable state. And they find out they really don't have full control of their system, the vendor does.
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