In our hectic world, a facilities manager is focused on meeting goals and expectations set by corporate executives, as well as performance indicators established internally to make the FM organization a best in class entity. Keeping an eye on this dynamic environment is a full-time and exhausting activity. It requires FM professionals to focus inward in terms of what is happening from a corporate standpoint, and outward, in terms of where the FM industry is headed. Identifying the characteristics of the best-rated companies provides FM organizations with insight into new or reinvigorated tools and techniques that have application in the FM world. Once again it is time for a session on what tips FM Managers can take home from the best-rated companies.
