Since WELL’s initial launch in 2014, IWBI’s mission has been to “advance healthy buildings for all.” The organization listened, observed, and then channeled user feedback and scientific and medical research about how building environments affect human health and behavior into the creation of a more accessible, adaptable, and equitable product.
The program’s evolution is most evident in changes made within its four key structural components defined below:
So, what are the changes, and why were they made? For starters, the latest version — WELL v2, unanimously approved by the IWBI Governance Council in June 2020 — expands its predecessor’s original seven concepts of air, water, nourishment, light, fitness, comfort, and mind, to 10 concepts, adding sound, materials, and community, with modifications to fitness and comfort. As with the original version, each concept comprises features, preconditions, and optimizations. Whereas WELL v1 could be restrictive, WELL v2 strives to reward companies for what they accomplish rather than censure them for what they do not.
The evolved, current WELL v2 reduced preconditions and expanded optimizations allow for a customized project journey through the certification process. Its consolidated features reduce complexity and strengthen feature sets is a response to meet industry needs.
For the architect and/or interior design practitioner, WELL v2 has consolidated previous iterations and pilots into a single rating system that is designed to accommodate all project types and sectors. The system is intended to grow in specificity and specialty over time, adapting to accommodate diverse project types and geographies and in response to new evidence and ever-evolving public health imperatives.
WELL v2 projects fall into one of two main groups, determined primarily by ownership type:
Both owner-occupied and WELL Core projects are eligible for WELL Certification at all four levels.
All parts of WELL v2 are designated for specific space types, which refer to spaces within a project and not the project as a whole. In addition to the classification of space types within a project, WELL v2 also distinguishes spaces based on their level of occupancy as either regularly occupied space or occupiable space. The former is defined as areas inside the project where an individual spends at least one continuous hour or, cumulatively, at least two hours per day, such as offices, conference rooms, and classrooms. The latter is defined as spaces that can be occupied for any task or activity, including transition areas or balconies, but excluding spaces that are rarely accessed, such as storage or equipment rooms.
Because WELL is a performance-based system, every project is verified through on-site testing. During the performance verification process, on-site measurements are taken for various air and water quality parameters, as well as sound and light levels. Different from the traditional building commissioning process, it must be completed by an authorized WELL Performance Testing Agent, whose goal is to assure that the building performs as intended according to WELL requirements.
Scientific and medical research has proven both the beneficial and harmful effects indoor environments can have on body, mind, and spirit, so it is not surprising that WELL has been embraced globally. Today, IWBI cites 21,268 projects certified and rated; 18,480 projects enrolled; projects totaling 4.33 billion square feet in 125 countries; and 11,295 WELL Accredited Professionals, with another 11,211 registered, in 123 countries. Participating companies are immediately recognizable across an array of market sectors: CBRE, Citi, JLL, Uber, Bloomberg, JPMorgan Chase, Goldman Sachs, T-Mobile, Hilton, Four Seasons, and Hines, among others.
As with USGBC’s LEED rating system, there is a cost attached to WELL Certification. Consequently, some companies opt to have their facilities designed to various LEED certification levels without pursuing registration, and the same approach can be taken with WELL. Although we advocate participation in both programs, only an owner can weigh the value of either investment against their project goals and budget. One of our clients decided not to pursue WELL Certification because of the cost but had already achieved much of WELL’s criteria during design.
WELL is holistic. It influences design, operations, and policy, and presents a comprehensive approach to well-being. Put into practice, it is an equitable, global, evidence-based, technically robust, customer focused, and resilient program. Its flexibility is an asset for owners and design practitioners alike; after meeting required preconditions, participants can select from optional optimization features to advance healthy building elements that are most important to them and their project.
The COVID-19 pandemic has had a tremendous impact on how companies link employee health and wellness with recruitment and retention. WELL Certification is an investment in a company’s most important asset and highest cost factor aside from real estate: its people. By prioritizing the health and well-being of employees through WELL Certification, an organization also benefits by integrating its mission and operations under a shared vision; enhances its brand equity through thought leadership; and creates a baseline for ESG (environmental, social, and governance) factors that will draw and keep top talent and provide a competitive advantage in the marketplace.
Janet Morra, AIA, LEED AP, is a principal and partner, and Lauren Maggio, NCIDQ, IIDA, WELL AP, is a senior interior designer at Margulies Perruzzi, an architectural firm in Boston specializing in healthcare, science and technology, workplace, and real estate projects.
