When it comes to storms, you can’t always expect the unexpected. However, you can better prepare your facilities by instituting a proactive plan. As we enter a period of seasonal storms, including hurricanes and tornadoes, it’s imperative that building owners and property managers start preparing now.
According to The National Severe Storms Laboratory, about 1,200 tornadoes hit the United States on an annual basis. The prime time for tornadoes to hit the Plains and Midwest is from May to July. Although tornadoes can leave devastating effects on properties, with the right protocol, building owners and property managers may be able to minimize risk and damage.
Preparedness starts and ends with proper training. Property managers should be up-to-date on their local emergency weather resources and alerts before and during the storm. Training that focuses on tornado response both on and off the site in relation to management, maintenance, security, and housekeeping, should be thoroughly communicated to teams. These include:
Communication is critical. It’s important to deliver clear and concise instructions to tenants. Ensure their notifications and alerts are accurate and current, and during times of emergencies, participate in directing patrons and employees to designated safe areas.
After a tornado or storm, it’s time to pick up the pieces. The key is to immediately respond and ensure tenants that have been sheltered in place have a safe way to exit the property. In addition, property managers should implement the following checklist:
• Check the entire building and evaluate the level of damage. Is it safe for people to return to the building? Do you need to temporarily shut off accessibility to the property?
• Work together with the landlord or building owner on next steps and the needs of an approved emergency restoration provider.
Additionally, the National Oceanic and Atmospheric Administration (NOAA) has predicted another above-average active hurricane season. For buildings positioned in coastal regions and areas susceptible to hurricanes, you should have already done the following:
Upon notification that a hurricane or tropical storm is brewing, it’s time to get to work. Beginning preparation during the storm is too late, which is why it’s critical to keep an eye on alerts and notifications. Before the storm hits:
With the right preparation, building owners and property managers should feel better equipped to start the latter process. After the storm, wait until the NOAA confirms safe conditions. Upon confirmation, assess the property by utilizing the photos and write-ups completed during the initial preparation phase and take new photos. Connect with the landlord and report findings and suggested steps to have the property back up and running safely.
Navigating storm seasons is always challenging but remaining proactive will help streamline processes and minimize damage. Property managers are equipped with the skills and training to handle a variety of emergencies and are building owners’ best partners. Together, property managers and building owners can enforce a better-protected environment, no matter what the world throws at them, with the right steps in place.
Barry Wood is director, operations at JLL.
