Three Workspace Trends to Watch in 2025
AI, machine learning among the new technologies expected to influence how workspaces will evolve. February 28, 2025
By Dave Lubach, Executive Editor
The reimaging continues in institutional and commercial office workspaces across the United States, as employee trends and employer demands continue to evolve and, in some instances, continue to clash.
As that process continues to work itself out, a new report reveals how facility managers and executives are using new technologies to develop new-age workspaces. Envoy, a workplace design company, identified three key trends that it says will define workplace success in 2025. Not surprisingly, using artificial intelligence (AI) works into the equation.
“The conversation about the workplace of tomorrow has moved from speculation to action,” says Larry Gadea, founder and CEO at Envoy. “Forward-thinking companies are reimagining their spaces, harnessing technology, and aligning with evolving employee needs. Our report provides critical insights to help leaders navigate these changes and create environments where their teams can excel and stay competitive in a rapidly evolving landscape.”
The workplace technology trends that Envoy sees emerging includes:
- AI and automation shape tomorrow's offices: 76 percent of employees predict AI and machine learning will be transformative for workplace operations in 2025. Additionally, 84 percent agree that AI-powered tools drive productivity, emphasizing their potential to optimize workflows and decision-making.
- Hybrid collaboration goes high-tech: 60 percent of organizations are prioritizing immersive technologies for hybrid and virtual collaboration, with Generation Z leading the charge in valuing tech-enabled spaces for connection and teamwork.
- The high cost of sticking to the old way: 47 percent of organizations struggle to adapt to new technologies, leaving them stuck in inefficient processes. But sticking with manual operations is more than inconvenient — it’s expensive. In fact, manual operations can cost companies up to 30 percent of their revenue.
Envoy surveyed 495 respondents in markets that included facilities, physical security, IT and workplace management.
Dave Lubach is the executive editor for the facility market.
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