Leading with Service: Anthony Maddox’s Journey in Facilities Management

4/9/2026

With a career rooted in leadership and hands-on facilities expertise, Anthony Maddox brings a comprehensive perspective to managing a large and diverse public portfolio. Based in Orlando, he oversees a facilities management division that spans maintenance operations, design and construction, energy and asset management and finance and supports more than 200 buildings totaling over 3 million square feet. 

What made you pursue a career in facilities management?  

I had a maintenance technician position as a part-time job while in school for construction management. One of my associates told me that they were leaving the company due to frustrations with it. I asked if there was anything that I could do to help them, and they then asked for shelving to help organize a closet. I was able to fabricate that for them. 

She was so happy with the shelving that not only did she stay with the company but was still there after I left. This experience showed me that I could not only make a difference in someone’s life, but I could also create a positive culture in a company with just my service. 

How long have you held your current job? What are your responsibilities? What does a typical day look like? 

I have been with my company for one year. However, I have been in the industry for over 20 years. My typical day consists of multiple meetings to either lead staff, communicate status updates to clients or provide input and feedback to vendors and business partners. 

Are there any pivotal moments or decisions that significantly impacted your career? 

Going back to school to receive my bachelor's and quitting my job as a project manager due to the extensive work hours. Having my degree opened doors that I could never have imagined and has truly provided me with a career.   

Then, receiving a position in the University System of Georgia provided me with the experience to manage almost anything. Whether it be leading technical trades, managing executive Class A office, sports and athletic facilities, restaurants and cafeterias, student apartments, life science laboratories, etc. You name it, a university has it all. 

What skills or certifications have been most valuable to your success?  

Being a certified facility manager along with my degree in construction management. 

What accomplishments in your career are you proud of?  

I am proud of becoming a senior leader in facilities management and being the chief facilities officer for the Charlotte County government. I am also proud of receiving my master’s degree and affecting change in departmental cultures. 

What advice would you give to someone aspiring to become a facility manager?  

Learn as much as you can, not just in your field but across all departments. You never know when it will help you in your career. 

What do you enjoy most about working in facilities?  

The diversity of people and their skillsets. It’s one of the few departments that has people from all walks of life, from custodian to engineers and everything in between. 

Editor’s note: Are you interested in sharing your career path with the readers of Facility Maintenance Decisions? Contact Jeff Wardon at jeff.wardon@tradepress.com